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Q How can I get your product sample?
A Please send your sample request to nina.huang@usb-cable.net.
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Q The return and exchange policy?
A Our products come with a one year manufacturer warranty and life-time service support. You can return or exchange your items in any of the following circumstances: 1. Faulty items (Please stop using the faulty product immediately). 2. Damaged items or wrong models / numbers.
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Q What are the major modes of transportation?
A DHL, UPS, EMS, FedEx, Air freight, Sea freight.
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Q What are the different payment methods?
A T/T, PayPal, Western Union, L/C.
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Q How long does delivery take?
A Sample orders: 1-3 days. Bulk orders: In stock: Ready for delivery. Bulk orders: Out of stock: About 20-30days.
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Q How long is the warranty period?
A Our products come with 1-year manufacturer's warranty.
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Q How long will I receive the goods?
A About 20-30 days after the confirmation of the order.
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Q How to order in bulk?
A Step 1: Inform us the model and quantity you need and payment method. Step 2: Make a PI for you to confirm the order details. Step 3: Arrange the payment after we confirm your order. Step 4: Delivery your goods within the stipulated time.
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Q How to buy in bulk?
A Please send your purchasing details to nina.huang@usb-cable.net and we will reply within 24 hours.
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